Worn tread, a slow leak that keeps coming back, or a set that's just plain old — M.D. Automotive sells and mounts new tires for cars, trucks and SUVs, and does it the honest way: new tires only, ordered in to fit what you actually drive. Tell our assistant what you're driving and what the tires are doing.
Here's the tire policy at the Plat I Rd shop, plain and simple: new tires only. Mark won't put a used tire on your vehicle — not to save you money, not as a stopgap, not ever. A used tire's history is a mystery. Nobody knows how it was stored, whether it sat in the sun for years, whether it ran flat, or whether it's carrying a patched puncture in the sidewall where a patch never belongs. Your tires are the only part of the vehicle that touches the road, and that's not the place to gamble on somebody else's cast-offs.
How do you know it's time? The general signs are worn-down tread (a tread that's flush with the wear bars is done), tires that are simply old regardless of tread depth, cracking in the sidewalls, or a set that won't hold air the way it used to. And here's one worth knowing: if your tires are wearing unevenly — bald on one edge, feathered, cupped — new rubber alone won't fix it. That pattern usually points at alignment or worn front-end parts, and putting fresh tires on a bad front end just means wearing out fresh tires. It's exactly the kind of thing worth mentioning to the assistant up front, so the shop can look at the cause and not just the symptom.
For new tires on a car, truck or SUV — nearly always yes. The two honest caveats: no used-tire installs, full stop, and the right tire may need to be ordered in (deliveries come four times a week, so figure on a short wait rather than same-hour service). The vehicles Mark turns away outright are BMW, Mercedes, Audi and Jaguar (a Mini is welcome), plus motorhomes, RVs and boats. Anything else, your tire job is almost certainly a fit.
No — and that's a firm shop policy, not a maybe. With a used tire you don't know its history: how it was stored, whether it ran flat, whether it took damage you can't see from the outside. Tires are what keep your vehicle on the road, so M.D. Automotive sells and installs new tires only.
Honest answer: there's no big wall of tires sitting on a shelf. The shop orders tires in, with deliveries arriving four times a week — so there can be a short wait, and in exchange you get the right tire for your vehicle instead of settling for whatever happened to be in stock.
The general signs: tread worn down to the wear bars, sidewall cracking, tires that are old regardless of how the tread looks, or a tire that keeps losing air. If the wear is uneven — bald on one edge, cupped, feathered — mention that to the assistant, because that usually points at a front-end or alignment issue that new tires alone won't cure.
That's exactly how the shop works — tell the assistant your year, make and model, and the shop orders in a tire that fits your vehicle rather than fitting your vehicle to a shelf. With deliveries four times a week, ordered-in usually means a matter of days, not weeks.
Tell the assistant on this page what you drive and what the tires are doing. If it's a fit — and for new tires it almost always is — you get the number to call or text, straight to the shop. During shop hours (Mon–Fri, 7am–4pm) a real person picks up.
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